NOTICE
STUDENT COMPLAINT POLICY
Texcel Trade School LLC
5 Upper Cibolo Creek Rd, Suite 2A, Boerne, TX 78006
888-440-9711 | info@texceltradeschool.com
Dear Students:
This school has a Certificate of Approval from the Texas Workforce Commission (TWC).
The TWC-assigned school number is: S60725.
The school’s programs, HVAC Technician (Distance) and Appliance Repair Technician (Distance), are approved by TWC.
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog.
If you were not provided with the school’s grievance procedures, please inform school management.
Students dissatisfied with this school’s response to their complaint, or who are not able to file a complaint with the school, can file a formal complaint with TWC.
Information on filing a complaint with TWC can be found on TWC’s website at www.texasworkforce.org/careerschoolstudents.
Texas Workforce Commission, Career Schools and Colleges
101 East 15th Street, Room 226T, Austin, Texas 78778-0001
Phone: (512) 936-3100